It is necessary to do a competitor analysis. Because you may use their data to define your goals, marketing plans, tactics, new product lines, pricing, and more. Use competitor analysis to:
- Identify the strength and weakness of your car dealership business competitors.
- Search for opportunities to distinguish your car dealership business from competitors.
The first step is to determine who your direct and indirect competitors are.
The direct competitors consists of other car dealerships that offer essentially the same services to the same people as you do.
Indirect competitors are other car dealerships like used cars dealerships or classic cars dealerships that people have in addition to direct competitors. The online car sellers and the car manufacturer itself are also your indirect competitors. Other competitors may include websites for selling used cars, classic cars, or other forms of vehicle buy and sell.
Once you’ve identified the competition, concentrate on the direct, head-to-head competitors, since they are the most threatening to your car dealership business— but keep an eye on the indirect competition as well, just in case.
Provide an overview of each direct competitor’s business and detail their strengths and weaknesses.
You will be able to position yourself competitively in the market if you perform proper competition research. Perform a SWOT Analysis to learn your competitors’ strengths, weaknesses, and competitive advantages in the following areas:
- Prices – Are they offering cheaper cars and vehicles or more costly than you and other competitors, what value do buyers get for that price?
- Range: Are they offering a range of vehicles from different brands or you only sell one brand?
- Customer service – How they respond to their consumers, whether they treat them poorly or well, and the degrees of satisfaction customers show
- Reputation — The sum of everything mentioned above: their credibility, how loved the brand is, and the loyalty of their customers
The final section of your competitive analysis should include a list of your areas of competitive advantage. for example: Are you going to offer premium cars or budget cars? Do you offer cars and vehicles that your competitors do not? Will you offer better pricing or will you offer greater customer support?
Consider how you will outperform your competitors and include them in this portion of your car dealership business plan.