It is necessary to do a competitor analysis. Because you may use their data to define your goals, marketing plans, tactics, new product lines, pricing, and more. Use competitor analysis to:
- Identify the strength and weakness of your franchise business competition.
- Search for opportunities to distinguish your franchise from competitors.
The first step is to determine who your direct and indirect competitors are.
The direct competition consists of other franchise businesses that offer the same goods or services to the same audience.
Your indirect competitors are other options that customers have to purchase from you that aren’t direct competitors.
Among indirect competitors are the business selling similar product or service. For example, if you have McDonalds’ franchise, someone selling Chinese or Italian food is your indirect competitor.
Once you’ve identified the competition, concentrate on the direct, head-to-head competitors, since they are the most threatening to your franchise business— but keep an eye on the indirect competition as well, just in case.
Provide an overview of each direct competitor’s business and detail their strengths and weaknesses.
You will be able to position yourself competitively in the market if you perform proper competition research. Perform a SWOT Analysis to learn your competitors’ strengths, weaknesses, and competitive advantages in the following areas:
- Prices – Are they offering cheaper products or services than you and other competitors, what value do buyers get for that price?
- Quality – Are they offering premium quality? What is the perceived worth in the eyes of the customers?
- Customer service – How they respond to their consumers, whether they treat them poorly or well, and the degrees of satisfaction customers show
- Reputation — The sum of everything mentioned above: their credibility, how loved the brand is, and the loyalty of their customers
The final section of your competitive analysis should include a list of your areas of competitive advantage. For example, how will you offer better value at competitive prices for the target market.
Consider how you will outperform your competitors and include them in this portion of your franchise business plan.