It is necessary to do a competitor analysis. Not least because you may use their data to define your goals, marketing plans, tactics, new product lines, pricing, and more. Use competitor analysis to:
- Identify the strength and weaknesses of your self-storage competitors.
- Search for opportunities to distinguish your self-storage from competitors.
- Set your product’s price.
The first step is to determine who your direct and indirect rivals are.
The direct competitors consist of other self-storage businesses that offer essentially the same services to the same people as you do.
Customers have other options for purchases that aren’t direct competitors, such as indirect competitors. This applies to both businesses that have their own storage space and individuals who keep extra items in their attics or basements.
Once you’ve identified the competitors, concentrate on the direct, head-to-head competitors, since they are the most threatening to your self-storage business — but keep an eye on the indirect competitors as well, just in case.
Provide an overview of each direct competitor’s business and detail their strengths and weaknesses.
You will be able to position yourself competitively in the market if you perform proper competitors research. Perform a SWOT Analysis to learn your competitors’ strengths, weaknesses, and competitive advantages in the following areas:
- Prices – Are they cheaper or more costly than you and other self-storage companies, what value do buyers get for that price, and does shipping significantly raise the price?
- Quality – The quality services they provide, the perceived worth in the eyes of the customers
- Customer service – How they respond to their consumers, whether they treat them poorly or well, and the degrees of satisfaction customers show
- Reputation — The sum of everything mentioned above: their credibility, how loved the brand is, and the loyalty of their customers
The final section of your competitive analysis should include a list of your areas of competitive advantage. for example: Are you going to offer premium self storage services? Will you offer unique services that your competitors don’t offer? Will you offer better pricing or will you offer greater customer support?
Consider how you will outperform your competitors and include them in this portion of your self-storage business plan.