Small business owners have to negotiate with vendors and purveyors of supplies and other necessary goods in order to keep their companies running. It can be frustrating, especially when you feel like you are not getting the same level of service that larger clients are receiving. Getting the items you need at an affordable price can be a challenge.
It is difficult for many of us to be pushy in any way, even when it comes to getting what we need for our business. Often, other people depend on our acceptance of whatever terms they deem appropriate, or good enough for us. It is sad but true that the squeaky wheel really does get the grease.
For negotiation tactics to work, it is important to speak to the actual person who has the authority to make a decision to help you. Often, this can mean going through several people in order to reach that individual.
One person may have to be dealt with in a way that's somewhat serious and stern, especially when returning items that are not suitable. Another individual may better understand and enjoy being the helper in a difficult situation.
Simply reminding yourself that you are not out to cheat anyone, and only want to et same level of service as similar clients, can help you keep your footing and not give up in a troublesome situation. When you feel your business is not getting a fair price or quality products, it is perfectly acceptable to be up front about the problem and see that you are treated fairly and equitably.
It may take a little time and experience to be effective at getting the results that you desire, but learning to assess the people that you are paying your hard earned dollars to will be of great benefit to you in the long run.